Account Deletion

Gym owners, managers, trainers & front-desk staff

Email support@fytspace.in from the address associated with your account, with the subject line “Account deletion request.” Include your gym's name so we can verify the request. If you own a gym with active members and staff, let us know whether you want the entire gym account closed or just your personal staff access removed.

Members

Your member account is created and managed by your gym. To have it removed, you can:

• Ask your gym's front desk to remove your member record, or
• Email support@fytspace.in with your registered phone number and gym name, and we'll coordinate deletion directly.

What gets deleted

• Your profile information (name, email, phone, photo).
• Your workout, diet, and weight-tracking history.
• Your biometric enrollment status flag (any biometric template is stored on the gym's device, not by FytSpace, and is removed by clearing enrollment on that device).
• Your notification and login history.

What may be retained

We may retain certain records for a limited period after deletion where required by law or legitimate business need — for example, billing and payment records for tax compliance, or attendance logs already reflected in a gym's financial reporting. Where full deletion isn't immediately possible, we anonymize the data so it can no longer identify you.

Timeline

We process account deletion requests within 30 days of verifying your identity and request.